234 BRAIDING LOUNGE — TERMS & CONDITIONS
Effective Date: 04/24/2026
By booking an appointment with 234 Braiding Lounge, you agree to the following terms:
1. APPOINTMENTS & PAYMENTS
Appointments are secured with a valid card on file.
Cancellations or reschedules must be made at least 24 hours in advance. Late cancellations or no-shows may be charged up to 100% of the scheduled service.
For boho hair provided by the salon, the hair will be charged to the card on file 24 hours prior to your appointment, and a receipt will be sent.
Full payment may be required for select services, specials, or promotions.
Accepted payments:
Cash or debit/credit card.Photos and videos may be taken for marketing purposes. If you prefer not to be recorded, please notify us at the start of your appointment.
2. CANCELLATIONS, RESCHEDULING & NO-SHOWS
Appointments must be canceled or rescheduled at least 24 hours in advance.
Each appointment may be rescheduled once within the same month.
Clients arriving more than 15 minutes late without notice may have their appointment canceled, and a new booking fee will be required to rebook.
No-shows may be charged up to 100% of the scheduled service total and may lose future booking privileges.
3. SERVICE SATISFACTION & REDO POLICY
All services are final and non-refundable.
If you are unsatisfied, you must contact us within 72 hours of your appointment.
Adjustments may be made within that time frame at the stylist’s discretion.
We do not service, redo, or correct work completed by another salon.
4. HAIR PREP & ADD-ON SERVICES
Clients must arrive with clean, fully detangled, and blow-dried hair unless a prep service has been booked.
Our Signature Hair Prep Experience is available as an add-on and includes shampoo, deep conditioning, and blow dry when booking Exclusive with Tori.
If you arrive unprepared, a prep service fee may be added or your appointment may be rescheduled.
Takedowns must be booked as a separate service prior to your appointment.
Braiding hair is included for most styles. Specialty styles, including boho or human hair looks, may require an additional charge.
5. LIABILITY & CLIENT RESPONSIBILITY
234 Braiding Lounge is not responsible for any reactions or damage due to undisclosed hair conditions, allergies, or previous chemical services.
Clients are responsible for following proper aftercare to maintain their style.
6. PRIVACY POLICY
All personal information is kept confidential and used solely for booking, communication, and service-related purposes.
By booking an appointment with 234 Braiding Lounge, you acknowledge that you have read, understood, and agreed to these terms and conditions.